Customer Login

Updated: November 2019

These are the terms and conditions upon which Print Pattern Repeat (ABN 82100256625) offers its Service to Designers. There are separate terms and conditions which apply for Buyers.

Print Pattern Repeat will advertise and sell Designs to Buyers through the Site. This is done using licenses, which are set out in detail below. By granting us a license to your Design we will sell (sub-licence) to the Buyer on an exclusive basis. Once a design is sold, it is removed from the Site including all color variations.

Designers must apply to use our Service. If approved, Designers must acknowledge acceptance of these Terms and Condition each time You upload a Design to the Site.

IMPORTANT INFORMATION

Please read this Agreement carefully. By acknowledging your acceptance of this Agreement, a binding legal agreement will be formed between You and PPR.

We also may change this Agreement at any time without prior notice so We recommend that Designers review this Agreement each time you use the Service.

Definitions:

In this Agreement:

“Agreement”	means these terms and conditions
“Colourway”	means the function made available to Designers by PPR to upload Designs in alternative color combinations
“Commission”	means the price payable by PPR to the Designer under this Agreement which is calculated as a percentage of the final pre-tax sale price or as otherwise agreed between PPR and the Designer
“Buyers”	means any entity who uses the Service to purchase a Design.
“Copyright”	means: any copyright under the Copyright Act 1968 (Cth); and any copyright under the law of a country other than Australia; and rights in the nature of or similar to the rights referred to in (i) and (ii) above under the law of Australia or any other country (including future copyright and rights in the nature of or comparable to the rights referred to in (i) and (ii) above
“Design”	means an original piece of the artwork uploaded to the Site by a Designer using the Service.
“Designer”	means any entity approved by PPR to use the Service who is the creator of copyrighted Designs.
“Designer App”	means the Application made available to Designers to use to manage their designer account
“Moral Rights”	means rights of integrity, attribution and other comparable rights which may exist now or in the future in respect of Designs under the Copyright Act 1968 (Cth) or under the law of a country other than Australia.
“PPR”	means Fishead Investments Pty Ltd ATF the Fishead Trust t/a Print Pattern Repeat (ABN 82100256625) also referred to as “We” or “Us”
“Purpose”	means to promote and sub-license the Designs to Buyers
“Service”	means the business conducted by PPR, being the promotion and sub-licensing of Designs to Buyers.
“Site”	means the website at www.printpatternrepeat.com and includes the Designer App.
“Technical Description”	means the type of Design as described by the Designer when using the Service
“Users”	means any person that uses the Service, including both Buyers and Designers.
“Our”	is a reference to PPR
“You” or “Your”	is a reference the Designer

License to use Designs
1. Subject to Clause 1.2 below, the Designer grants an exclusive, irrevocable, perpetual license to PPR to use the Designs for the Purpose on the following conditions:
  1. PPR may not assign the license unless the assignment occurs as a result of PPR selling or transferring the business that provides the Service;
  2. PPR may sub-license the license to provide the Service, however, PPR will only sub-license a Design once in perpetuity;
  3. PPR will pay the Designer the Commission;
  4. PPR will have the entire Copyright in the Designs and any and all rights of action and remedies (whether arising at common law or under statute) in relation to the Designs available to the Designer at the time the Design is uploaded to the Site by the Designer; and
  5. there are no conditions imposed on PPR or the Buyer in relation to the use of the Design other than those stated in this license.
2. The Designer can request PPR to remove Designs from the Site at any time prior to the Designs being purchased by a Buyer. If a Design is removed from the Site at the request of the Designer, this Licence will be terminated.
Designer waiver of moral rights and publicity rights
The Designer acknowledges they have granted PPR a license whereby PPR has the exclusive right (subject to the ability sub-license the right) to the Copyright in the Designs. The Designer consents to PPR, and Buyers:
1. carrying out any activity in respect of the Designs which would otherwise infringe the moral rights of the Designer, and
2. using the Designs with no credit attributable to the Designer.
The Designer waives all rights in relation to attribution.
Designer Warranties
The Designer warrants to PPR that:
1. it is the sole legal and beneficial owner of the Copyright in all Designs uploaded using the Service;
2. it has not licensed, charged, encumbered or assigned any rights in the Designs to any other person;
3. there are no existing or threatened claims or litigation which would adversely affect the Copyright in the Designs;
4. the Designs do not and will not, infringe the copyright of any person;
5. the Designs match the Technical Description chosen by the Designer when uploading the Designs to the Site; and
6. the Designer has the authority to enter into this Agreement.
Conditions for using the Service
1. The Designer agrees to the following conditions when using the Service:
  1. PPR only offers Designs to Buyers on an exclusive basis, the Designer must not produce the Designs or ancillary works created from the Designs;
  2. The Designer must upload any Design uploaded through the Service to any social media account, website or any forum available to a third party, including if that forum is only available to a select number of people (e.g. a private social media account);
  3. The Designer must select the accurate Technical Description of the Design;
  4. The Designer must not canvass, solicit or attempt to entice from PPR any Buyer that has used the Service or interfere or try to interfere with the relationship between PPR and the Buyer;
  5. The Designer must not induce any other person to engage in the acts stated in 4(iii) above;
  6. The Designer must not use the PPR Service or Site to promote the Designer’s own interests;
  7. Designs are only sub-licensed once to a Buyer, including if the Design is available in different versions using Colourway; and
  8. After the Design has been purchased by a Buyer it will be removed from the Site, including all Colourway versions.
2. The Designer acknowledges that:
  1. a breach of 4(i) to (vi) above would cause irreparable harm and significant damage to PPR and that PPR has the right to seek and obtain injunctive relief in connection with any such breach;
  2. the conditions in 4.1 (ii) and (iii) are fair and reasonable and that PPR is relying upon the Designer's acknowledgment of these conditions when providing the Service to the Designer.
Pricing and Payment
1. Designers can nominate the price for the Design.
2. PPR will pay Commissions to the Designer within 7 days of the sale of the design.
3. PPR has the sole discretion to determine the price that Buyers must pay for Designs and to vary prices.
4. If the Designer does not agree with the price that PPR has set for a Design, the Designer may terminate this Agreement, including the license granted to PPR in clause 4. To terminate this Agreement under this clause, the Designer must request PPR to remove all Designs (or the Design in question) from the Site.
Buyer Claims & Designer Indemnity
1. PPR will provide refunds to Buyers in accordance with its obligations under the Australian Buyer Law.
2. Designers agree to comply with the reasonable requests of PPR to facilitate a refund request or deal with a Buyer’s claim.
3. The Designer indemnifies and promises to keep PPR indemnified for any claims arising in relation to a breach by the Designer of the condition in clause 4.1(ii).
The Site is provided “as is”
1. Designers acknowledge that access to the Site is granted by PPR to all Users on an “as is” basis.
2. Whilst we make every reasonable effort to ensure that the information on the Site is up to date and complete, we make no representation or warranty as to the accuracy or reliability of the Site content.
3. PPR does not warrant that the functional aspects of the Site will be uninterrupted or error-free or that the Site, it's content or the server are free of viruses or other harmful components.
4. PPR does not guarantee against third party interference nor that the Site or its content will be compatible with third-party software or hardware other than the file types that PPR says it will accept.
5. PPR is not liable for any issues arising with the Site due to an act of nature, war, terrorism, strike, or another event beyond PPR’s reasonable control.
Intellectual Property Rights in relation to the Site
1. Subject to the license contained in clause 1, PPR retains all ownership rights over all intellectual property (registered or unregistered) available on the Site including, but not limited to, images, designs, artwork, logos, written content, and moral rights.
2. PRP claims Copyright overall content on the Site or is using the content on the Site with the consent of the copyright owners unless otherwise indicated.
License to Users to use the Site
1. PPR grants Users access to the Site through this license. Subject to the license contained in Clause 1 PPR retains all ownership and proprietary rights in the Site and its content and grants Users the non-exclusive, non-transferable, limited right to use the Site for the purpose of using our Service.
2. This license commences upon the User first visiting the Site and continues until termination by PPR or the User. PPR has the discretion to terminate this license immediately and without notice, if a User breaches this license and PPR reserves its right to take action against the User. All rights not specifically granted under this Agreement are reserved by PPR and, as applicable, its licensors.
Limited Liability
1. Without limiting the operation of the Australian Consumer Law, PPR excludes all conditions, warranties, terms, and guarantees otherwise implied by law.
2. Designers use the Service at your own risk and PPR is not liable for any misuse of the Site, or Service by another User.
3. PPR does not provide any guarantee to Designers against third party infringement of Copyright. PPR has the sole discretion to determine whether to take action against a third party if an infringement of Copyright arises
4. Nothing in these terms and conditions excludes or limits PPR’s liability for any liability that cannot be excluded or limited by law.
5. To the extent permitted by law, PPR excludes all conditions, warranties, representations or other terms not expressly provided in these terms and conditions.
6. To the extent permitted by law, PPR shall not be liable for (a) any indirect, incidental, exemplary punitive, or consequential damages of any kind whatsoever; (b) loss of profits, sales, revenue, data, use, goodwill, or other intangible losses; or (c) damages relating to the use of PPR’s Service.
7. To the extent that PPR is found liable under these terms and conditions, such liability will be limited to an amount equivalent to the value of the Design(s) affected by the breach that PPR is found liable for, less Commission paid by PPR to the Designer in relation to the affected Design(s).
Breaches of these terms and conditions
PPR reserves the right to take any of the following action if we reasonably suspect that a breach of this Agreement has been committed by a Designer:
1. issue a formal warning;
2. suspend or prohibit access to the Site;
3. block access to the Site;
4. take legal action,
5. suspend or delete the Designer’s account, and
6. report a matter to law enforcement.
If we suspend or prohibit or block access to the Site, action taken by the Designer to circumvent suspension or prohibition or blocking will be considered as a further breach of this Agreement.
General
If any provision of this Agreement is invalid under any law the provision will be deleted from the Agreement to the extent of the invalidity and the remaining provisions will remain in full force and effect. This Agreement shall be governed by and construed in accordance with the laws of New South Wales and Australia and any claim arising out of this Agreement will be determined in New South Wales.

Updated: November 2019

These are the terms and conditions upon which customers can use the Service offered by Print Pattern Repeat (ABN 82100256625).

Print Pattern Repeat advertises and sell Designs to Customers through the Site. Customers must apply for an account to use the Service. When approved, Customers will be able to purchase Designs on an exclusive basis through a license, which is set out in detail below. Once a Design is purchased, it is removed from the Site including all colour variations.

IMPORTANT INFORMATION

USE OF A DESIGN DISPLAYED ON THE SITE BY A PERSON OTHER THAN A CUSTOMER WHO PURCHASES THE DESIGN IS PROHIBITED. PPR RESERVES RIGHTS TO TAKE ACTION ARISING FROM THE MISUSE OF A DESIGN DISPLAYED ON THE SITE.

Please read this Agreement carefully. By acknowledging your acceptance of this Agreement, a binding legal agreement will be formed between You and PPR.

We also may change this Agreement at any time without prior notice so We recommend that You review this Agreement each time you Use the Service.

Definitions:

In this Agreement:

“Agreement”	means these terms and conditions
“Colourway”	means the availability of Designs in alternative colour combinations
“Copyright”	means: any copyright under the Copyright Act 1968 (Cth); and any copyright under the law of a country other than Australia; and rights in the nature of or similar to the rights referred to in (i) and (ii) above under the law of Australia or any other country (including future copyright and rights in the nature of or comparable to the rights referred to in (i) and (ii) above.
“Customer”	means any entity who is an account holder, approved by PPR to use the Service to purchase Designs.
“Design”	means an original piece of artwork uploaded to the Site by a Designer using the Service.
“Designer”	means any entity approved by PPR to use the Service who is the creator of copyrighted Designs.
“Moral Rights”	means rights of integrity, attribution and other comparable rights which may exist now or in the future in respect of Designs under the Copyright Act 1968 (Cth) or under the law of a country other than Australia.
“PPR”	means Fishead Investments Pty Ltd ATF the Fishead Trust t/a Print Pattern Repeat (ABN 82100256625) also referred to as “We” or “Us”
“Service”	means the business conducted by PPR, being the promotion and sub- licencing of Designs to Customers.
“Site”	means the website at www.printpatternrepeat.com
“Technical Description”	means the type of Design as described by the Designer when using the Service
“Users”	means any person that uses the Service, including both Customers and Designers.
“Our”	is a reference to PPR
“You” or “Your”	is a reference the Designer

Use of the Service
1. Due to the nature of the products offered, Customers must apply for an account to use the Service.
2. PPR has the sole discretion to approve or decline a Customer’s account application.
3. We will notify Customers by email of the outcome of your application.
4. If approved for an account We will email you confirmation of Your account details and You will have access to the Service.
5. Customers are responsible for maintaining confidentiality of account, username and password information. PPR will not be liable for unauthorised transactions made through a Customer’s account.
Licence to use Designs
1. cUpon purchase of a Design in accordance with Clause (3) below PPR grants an exclusive, irrevocable, perpetual sub-licence to the Customer to use the Design for any purpose.
2. All Designs displayed on the Site are subject to Copyright. Copyright only passes to a Customer when the Design has been paid for.
3. Use of a Design displayed on the Site in any way is prohibited unless the Customer purchases the Design.
Warranties
PPR warrants to the Customer that:
1. it has the authority from the Designer to provide the sub-licence contained in clause (1);
2. it has not licensed, charged, encumbered or assigned any rights in the Designs to any other person;
3. to the best of PPR’s knowledge there are no existing or threatened claims or litigation which would adversely affect the Copyright in the Designs;
4. to the best of PPR’s knowledge the Designs do not and will not, infringe the Copyright of any person;
5. designs are only sub-licensed once to a Customer, including if the Design is available in different versions using Colourway; and
6. after the Design has been purchased by a Customer it will be removed from the Site, including all Colourway versions.
Purchasing a Design
1. Design specifications are available on the Site. We recommend that Customers review the specifications prior to making a purchase.
2. Where Designs are only available with Colourway variations, after purchase of a Design all Colourway variations will be removed from the Site.
3. Prices are displayed on the Site and are exclusive of GST and other taxes.
4. TPPR reserves the right to vary prices at any time without prior notice. Changes will be effective immediately upon uploading to the Site.
5. Once Your payment has been processed You will receive an email with a download link to the file that contains the Design. The link is also available in the Customer’s account.
6. IMPORTANT: To maintain the integrity of the exclusivity of our sales, PPR only maintains a copy of the file for 30 days after the purchase date. Customer’s must ensure that the file is saved to the Customer’s own device because after this time the file will no longer be available.
Customer Claims
1. Refunds are not available for a change of mind.
2. Subject to Clause 9, PPR will provide refunds to Customers in accordance with its obligations under the Australian Consumer Law to the extent that it applies. Customers must notify PPR of any inaccuracy with the Technical Description of the Design within seven days of the Customer’s receipt of the Design.
3. Customers agree to comply with the reasonable requests of PPR to deal with a Customer’s claim.
The Site is provided “as is”
1. Access to the Site is granted by PPR to all Users on an “as is” basis.
2. Whilst we make every reasonable effort to ensure that the information on the Site is up to date and complete, we make no representation or warranty as to the accuracy or reliability of the Site content.
3. PPR does not warrant that the functional aspects of the Site will be uninterrupted or error free or that the Site, its content or the server are free of viruses or other harmful components.
4. PPR does not guarantee against third party interference nor that the Site or its content will be compatible with third party software or hardware other than the file types that PPR says it will accept.
5. PPR is not liable for any issues arising with the Site due to an act of nature, war, terrorism, strike, or other event beyond PPR’s reasonable control.
Intellectual Property Rights in relation to the Site
1. Subject to the licence contained in Clause 2, PPR retains all ownership rights over all intellectual property (registered or unregistered) available on the Site including, but not limited to, images, designs, artwork, logos, written content, and moral rights.
2. PRP claims Copyright over all content on the Site or is using the content on the Site with the consent of the copyright owners, unless otherwise indicated.
License to Users to use the Site
1. PPR grants Users access to the Site through this license. Subject to the licence contained in Clause 2 PPR retains all ownership and proprietary rights in the Site and its content and grants Users the non-exclusive, non-transferable, limited right to use the Site for the purpose of using our Service.
2. This license commences upon the User first visiting the Site and continues until termination by PPR or the User. PPR has the discretion to terminate this license immediately and without notice if a User breaches this license and PPR reserves its right to take action against the User. All rights not specifically granted under this Agreement are reserved by PPR and, as applicable, its licensors.
Limited Liability
1. Users use the Service at your own risk and PPR is not liable for any misuse of the Site, or Service by another User.
2. Nothing in these terms and conditions excludes or limits PPR’s liability for any liability that cannot be excluded or limited by law.
3. To the extent permitted by law, PPR excludes all conditions, warranties, representations or other terms not expressly provided in these terms and conditions.
4. To the extent permitted by law, PPR shall not be liable for (a) any indirect, incidental, exemplary punitive, or consequential damages of any kind whatsoever; (b) loss of profits, sales, revenue, data, use, goodwill, or other intangible losses; or (c) damages relating to the use of PPR’s Service.
5. To the extent that PPR is found liable under these terms and conditions, such liability will be limited to refunding the price paid by the Customer for the Design, which gives rise to the liability.
Breaches of these terms and conditions
PPR reserves the right to take any of the following action if we reasonably suspect that a breach of this Agreement has been committed by a User:
1. issue a formal warning;
2. suspend or prohibit access to the Site;
3. block access to the Site;
4. take legal action,
5. suspend or delete the Designer’s account, and
6. report a matter to law enforcement.
If we suspend or prohibit or block access to the Site, action taken by the User to circumvent suspension or prohibition or blocking will be considered as a further breach of this Agreement.
General
If any provision of this Agreement is invalid under any law the provision will be deleted from the Agreement to the extent of the invalidity and the remaining provisions will remain in full force and effect. This Agreement shall be governed by and construed in accordance with the laws of New South Wales and Australia and any claim arising out of this Agreement will be determined in New South Wales.

This website printpatternrepeat.com is the property of Fishead Investments Pty Ltd ATF The Fishead Trust T/AS Print Pattern Repeat (ACN 629 066 011) (PPR), an Australian company. If you purchase anything from this website you are accepting the terms and conditions within this website including PPR Terms and Conditions, any relevant and any Delivery Service Provider Terms & Conditions. You should review these terms and conditions prior to purchase. Please contact us if you have any questions at customerservice@printpatternrepeat.com. PPR may vary these terms at any time. Any variations become effective on posting to this website.

USE
Your use of this website is governed by these terms and the associated website privacy policy.
JURISDICTION
The material on this website under the domain name ‘printpatternrepeat.com' (Material) resides on a server in Australia. The law applicable to use of the Material and to disputes arising out of the Material is the state of New South Wales, Australia.
LIMITATION OF LIABILITY
To the maximum extent permitted by law, we exclude completely all liability to any person for loss or damage of any kind (however caused, including by negligence) arising from or relating in any way to the Material and/or any use of the website (Services). Where any law implies a warranty into these terms of use which may not lawfully be excluded, then to the maximum extent permitted by law, our liability for breach of the warranty will at our option be limited to the supply of the Services again, or the payment of the cost of having them supplied again.
COPYRIGHT AND TRADE MARKS
Unless otherwise indicated, we reserve all copyright in the content and design of this website. We own all such copyright or use it under license or applicable law. You may make a temporary copy of part or this entire website on your local computer for the sole purpose of viewing it, and print a single hard copy of a whole page of this website for personal use, provided that any copyright notice on such page is not removed.

As the copyright owner, we reserve all other rights.
You may not, in any form, or by any means:
otherwise reproduce, adapt, store in a retrieval system, transmit, print, display, perform, publish or create derivative works from any part of the content or design of this website cause any of the Material to be framed or embedded in another website commercialise any information, products or services on this website except with our prior consent written or as permitted by applicable copyright legislation
LINKS TO OTHER SITES
This website may contain links to websites at domains other than “printpatternrepeat.com”. Such sites may be controlled or produced by third parties. We do not control, endorse, sponsor or approve any such websites or any content on them, nor do we provide any warranty or take any responsibility for any aspect of those websites or their content.

We make no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of any material on other websites to which Material is linked.
COPYRIGHT IN OTHER MATERIAL
PPR makes no warranties or representations that material on other websites to which Material is linked does not infringe the intellectual property rights of any person anywhere in the world.

PPR is not, and must not be taken to be, authorising infringement of any intellectual property rights contained in material on other sites by linking Material to such material on other sites.
ANTI-SPAM NOTICE
Publication of electronic addresses on this website is for the purpose of professional communication only and must not be used to infer consent to the receipt of unsolicited commercial electronic messages.

Print Pattern Repeat (ABN: 13062643609) and its related companies (Print Pattern Repeat, PPR, we, us, our) understands that your privacy is important and ensures that your personal information is handled in accordance with the Privacy Act 1988 (Cth) (Privacy Act), and GDPR. This Privacy Policy sets out the basis on which we collect and process your personal data through your use of our website, and/or signing up for newsletters and other marketing activities either in store or online.

We are the primary data controller for the purposes of this website and our registered head office is 30 Canonbury Grove, Dulwich Hill, NSW 2203, Australia.

Any changes we make to this policy in the future will be posted on this page and, if appropriate, notified to you by email so please check this page regularly.

Last updated 4/11/2019.

PURPOSES FOR HANDLING PERSONAL INFORMATION
Personal information is information about you, such as your name, contact details and records of your dealings with us. We collect, hold, use and disclose personal information:
1. To process transactions and deliver products to you
2. To communicate with you
3. To assess applications for employment
4. To assess applications for employment
5. To maintain our business records and to otherwise run our business
6. For purposes disclosed to you and to which you have consented Or purposes that you would otherwise reasonably expect, and
7. For any other purposes required or permitted by law
COLLECTION OF YOUR PERSONAL INFORMATION
We collect personal information such as an email address, mobile phone numbers, home address, shipping and payment card billing address, payment card details, IP address, search criteria and shopping history from our customers, business contacts, prospective employees and other individuals with whom we deal. We only collect personal information by lawful and fair means.

We collect information in several ways which are listed below:

In store or on printpatternrepeat.com (the "Website").
1. When you use or enter your personal information into printpatternrepeat.com
2. When you sign up to our marketing campaigns (our Newsletter)
3. When you contact Print Pattern Repeat by telephone, email, or chat
4. When you enter any event, prize draws or competitions run by Print Pattern Repeat
5. When completing any forms for transactional, employment or other purposes.
6. When you buy products (the details of transactions you make from Print Pattern Repeat via the website)
7. When you click through from marketing emails to our website
8. When you visit our website: we may use cookies to help make the experience of using our website better. This means we will remember your previous visits and track the pages on our website that you visit
9. When you visit printpatternrepeat.com the Print Pattern Repeat web server may automatically record your public internet protocol ('IP') address
10. When you browse the printpatternrepeat.com design library we will record all designs that you have viewed against your user account and IP. This information may be used legally in case of IP theft.
Print Pattern Repeat uses a chat service which involves use of cookies to track consumer activity and log chat activity on the website. Print Pattern Repeat will not intentionally collect personally identifiable information via the chat service, but may aggregate data collected on the Print Pattern Repeat website, with or without data collected from other sites. You have the option to opt out of tracking by following the advice given in this Privacy Policy.
COLLECTION OF WEBSITE USAGE INFORMATION
Our website utilises "cookies". A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login) over a period of time, so you don’t have to keep re-entering them whenever you come back to the site.

Use of a cookie does not provide us with information about you that can be used to identify you. Rather, they anonymously track usage of our website so that we can enhance users' experience of our website. You may elect to reject cookies in your browser and still use our website, however in doing so, you may not be able to access all features of the website.
Cookies used on the website include:
1. _cfduid
  This cookie is used to speed up page load times. It is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information. The main purpose of this cookie is: Strictly necessary
2. _ga
  This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. The main purpose of this cookie is: Performance
3. _gat_UA-NNNNNNNN-NN
  This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. The main purpose of this cookie is: Performance
4. IWD_NewsletterPopup
  This cookie is used for newsletter popup modal.
5. close-modal
  This cookie is used for newsletter close modal.
IP addresses are used to analyse trends, administer our website, track user movements on our website, and gather broad demographic data for aggregate use, which we may share with our operational partners. We do not link IP addresses to any information that could personally identify you.

Pixels and tags are also used to understand trends so we can provide an optimal browsing and shopping experience for customers. Pixels and tags are not linked to any information that can personally identify you
How to control cookies:
You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.
PROCESSING & DISCLOSURE OF YOUR PERSONAL INFORMATION
We will only use and disclose your personal information for the purposes set out in this Privacy Policy.
We may disclose your personal information to third parties including:
Our service providers (including IT services, email marketing platforms, financial institutions, and distribution and delivery services)

Our professional advisers (including lawyers, accountants and auditors)

Other parties as required or authorised by law

In doing so, we may disclose your personal information outside of Australia to related parties

At times we use third party platforms to manage and deliver marketing campaigns, deliver products, payments, refunds, IT services; to name a few. In providing these services, your personal information will, where applicable, be used by the service provider on our behalf. For example, a delivery company using your name and address to deliver your order.

We will check any third party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal information. We will have written contracts with them which provide assurances regarding the protections that they will give to your personal information and their compliance with our data security standards and international transfer restrictions. Your Personal Data may be transferred and stored outside the European Economic Area and be processed by staff who work for us or for one of our suppliers outside the European Economic Area. By submitting your Personal Data, you are agreeing to this transfer, storing or processing.
How we use your information:
We only collect the information that’s necessary to carry out our business, provide the particular service you’ve requested and to keep you up to date about all the latest Print Pattern Repeat designs and news.
For our use of your personal information to comply with applicable data protection and GDPR law, that use by us needs to fall under at least one of the specific lawful reasons that are set out in applicable data protection law. Lawful reasons for using your personal data include:
Fulfillment of our contract with you – the purchase of goods via our website is a contract

Compliance with our legal obligations

Your direct consent for information
Further details are listed below:
Name, contact details, delivery details
Required to:
Take your orders, process your payments and deliver the items you have purchased

Send you delivery update messages by SMS or email

Send you additional services you have requested, such as our marketing communications by SMS, post, or email

Give you access to services reserved for registered users, such as wishlist's

Provide you with help and assistance via our Customer Service team

Fraud prevention and detection

Manage and create your online user account

Contact history with us

Required to:
Provide personalised customer service and support

Train our staff

Purchase history and wishlist items

What you’ve purchased and what you’ve left in your basket or wishlist

Required to:
Deliver your purchases to you

Provide personalised customer service support, and process returns

Allow you to save items to purchase later – via wishlist or leaving them in your bag

How we use information about your phone or laptop, and how you use our website. Information you give us when you browse our site, including your IP address, GEO location, device type, as well as how you use our website

Required to:
Analyse broad data to improve our website usability

And to serve you the right language and currency for your location

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

We retain your personal information for as long as it is necessary and relevant for our operations. In addition, we may retain personal information from closed accounts to comply with legal requirements, prevent fraud and resolve disputes. Where a legal requirement obliges the retention of personal data for a specific minimum period, we will retain data for at least that period. When we determine the maximum retention duration of any personal data we hold we do so with regard to our legitimate interests to retain data, our obligation under GDPR to minimise data we hold; the nature, and sensitivity of the personal data and the potential risk of harm from unauthorised use or disclosure of your personal data.
SECURITY OF YOUR PERSONAL INFORMATION
We make all reasonable efforts to ensure that your personal information is stored securely, both in electronic and physical form, and otherwise protect it from misuse, interference and loss caused by unauthorized access, modification or disclosure. We hold your personal information in both paper-based and electronic files. Our employees and agents are obliged to treat any personal information held by us confidentially.

Your credit card details are completely safe. Your credit card number is transmitted by SSL directly to a secure, electronic vault. At no time is your credit card information stored on our servers.

We use third party platforms to manage and deliver marketing campaigns, delivery, payments, refunds, IT services; to name a few. In providing these services, your personal information will, where applicable, be used by the service provider on our behalf.

We will check any third party that we use to ensure that they can provide sufficient guarantees regarding the confidentiality and security of your personal information. We will have written contracts with them which provide assurances regarding the protections that they will give to your personal information and their compliance with our data security standards and international transfer restrictions.
MARKETING
We may use your personal information, including your contact details, to provide you with relevant consumer information, notify you of products, store openings and offers that may be of interest to you as a valued Print Pattern Repeat customer or business associate. To receive these communications, you need to have opted in, but if you change your mind you may opt out of receiving all marketing information from us at any time. You can do this by:

Following the instructions at the bottom of our Newsletter communications Contacting Customer Service to remove you

It may take up to 48 hours for your subscription status to be updated on our systems.
ACCESSING, MODIFYING, & DELETING YOUR PERSONAL INFORMATION
The General Data Protection Regulation provides for rights of access, modification and deletion of your personal information.
Please submit your rights servicing request to customerservice@printpatternrepeat.com. A summary of your rights are listed below:
The right of access

Your right to obtain confirmation as to whether or not personal data is being processed, and, where that is the case, access to the personal data along with details regarding the nature of processing.

The right of rectification

Your right to obtain the rectification of inaccurate personal data.

The right of portability

Your right to receive personal data you have provided to a controller in a structured, commonly used and machine-readable format.

The right to be forgotten

Your right to erase your personal data.

The right to restrict processing

Your right for your data to be effectively 'frozen'; stored and not further processed.

The right to object

Your right to object to how your personal data is processed including your right to object to our profiling of you as outlined in this privacy policy.

If you do not feel that your data is being handled in a correct or fair manner, you have the right to contact the Office of the Australian Information Commissioner (OAIC), the data protection supervisory authority in Australia (www.oaic.gov.au).
CHANGES TO THIS PRIVACY POLICY
Print Pattern Repeat may make changes to this Privacy Policy from time to time, without notice to you. The up-to-date version of our Privacy Policy is on our website.

We may use your personal information to provide you with information about products and services that may be of interest to you. You may opt out of receiving this information at any time by contacting us using the details set out below.

Our Privacy Policy sets out our approach to managing your personal information. It explains how you can seek to access and/or correct the personal information that we hold about you, as well as how you can make a complaint about how we handle your personal information. If you have any questions, comments or complaints, you can contact Customer Service.

You have the right to make a complaint at any time to the Office of the Australian Information Commissioner (OAIC), the data protection supervisory authority in Australia (www.oaic.gov.au).

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